WhatsApp Business API Pricing Calculator
Estimate your monthly Meta bill for WhatsApp Business messages from your own message counts. Pick the recipient's market from Meta's 47-market rate card, see the cost of marketing, utility, authentication and service messages in USD or INR, and account for the free monthly service messages and free entry point windows. Optionally add your BSP's fees.
Messages per month
| Marketing: 10,000 charged x ₹0.8631 | ₹8,631.00 |
| Utility: 5,000 charged x ₹0.1150 | ₹575.00 |
| Authentication: 2,000 charged x ₹0.1150 | ₹230.00 |
| Service: 500 charged x ₹0.1150 | ₹57.50 |
| Meta charges per month | ₹9,493.50 |
These are Meta's list rates for India; an authentication-international rate of ₹2.4971 per message can apply in this market. Utility and authentication volume tiers lower the rate at high monthly volumes and are not included, so a large sender may pay less. Rates are Meta's, effective 2026-10-01, and can change on 1 January, 1 April, 1 July and 1 October.
Frequently Asked Questions & How It Works
Quick answers on how Meta charges for WhatsApp Business messages: categories, free messages, and what a BSP adds.
How does Meta charge for WhatsApp Business messages?
Since 1 July 2025 Meta charges per delivered message instead of per 24-hour conversation. The price depends on the message category and on the recipient's country calling code. Meta charges only for messages from the business to the user; messages from users to the business are free. Meta publishes the rates in a rate card with 47 markets (39 countries and 8 regions) and may change them only on 1 January, 1 April, 1 July and 1 October.
What are the message categories?
Marketing, utility and authentication are template messages: promotions, transaction updates and verification codes. Service messages are non-template replies sent inside the 24-hour customer service window that opens when the customer messages you. A message has exactly one category and incurs at most one charge. Meta Business Agent, Meta's AI reply service, is a fifth category that is charged per token.
Which WhatsApp messages are free?
Three cases: messages from users to your business; every message category inside a free entry point window, which opens when a customer messages you from a Click to WhatsApp ad on the Android or iOS app and you reply (it can stay open up to 7 days); and the first 1,000 service messages each month for each business phone number. Meta started charging for service messages beyond that free tier on 1 October 2026, and also for utility messages sent inside an open customer service window.
Do I pay Meta directly, or through a BSP?
Meta's per-message rates apply either way. You can connect to the Cloud API yourself, or use a Business Solution Provider (BSP) that adds an inbox, broadcast tools or integrations and may charge a platform fee, a per-message add-on, or both. BSP prices change and depend on the plan, so this calculator does not list them: enter the fees from your provider's pricing page in the optional BSP fields.
Why is my bill lower than this calculator shows?
The calculator uses Meta's list rates. Utility and authentication messages have volume tiers that lower the rate once your monthly volume in a market passes certain levels, and messages sent inside a free entry point window do not count towards those tiers. A high-volume sender can therefore pay less than the list rate. Authentication messages can also be charged an authentication-international rate in some markets, which is higher.
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